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Internet providers in | 11378 NYC, NY

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1. EarthLink.
99% available in 11378
Connection:
Fiber
Download speeds up to
1000Mbps

Receive a $200 Mastercard with the 300mbps Dedicated Fiber Internet Plan.T&C Apply

2. Verizon Home Internet
99% available in 11378
Connection:
5G Home, DSL & Fiber
Download speeds up to
2048Mbps

User Rating(14)
3. Astound Broadband
63% available in 11378
Connection:
Cable & Fiber
Download speeds up to
1200Mbps
4. Hughesnet
99% available in 11378
Connection:
Satellite
Download speeds up to
100Mbps

User Rating(282)

New customers get $25 off per month their first year. Terms apply.

5. Xchange Telecom
84% available in 11378
Connection:
Fixed Wireless
Download speeds up to
1000Mbps
1. Verizon Home Internet
99% available in 11378
Connection:
DSL & Fiber
Download speeds up to
2048Mbps

User Rating(14)
2. Earthlink Business
99% available in 11378
Connection:
Fiber
Download speeds up to
1000Mbps
3. Astound Broadband
63% available in 11378
Connection:
Cable & Fiber
Download speeds up to
1200Mbps
4. Hughesnet
99% available in 11378
Connection:
Satellite
Download speeds up to
100Mbps

User Rating(282)

New customers get $25 off per month their first year. Terms apply.

5. Ooma
50% available in 11378
Ooma
Connection:
Wireless LTE
Download speeds up to
100Mbps
Link not provided
6. Zayo Group
2% available in 11378
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps
7. Xchange Telecom
84% available in 11378
Connection:
Fixed Wireless
Download speeds up to
1000Mbps
1. Mint
Available in 11378
Connection:
Mobile
Mint
4GLTE Speeds may vary

User Rating
2. Visible
Available in 11378
Connection:
Mobile
Visible
4GLTE Speeds may vary

User Rating
3. AT&T Wireless
99% available in 11378
Connection:
Mobile
AT&T Wireless
5G Speeds may vary

User Rating
4. Verizon Wireless
99% available in 11378
Connection:
Mobile
Verizon Wireless
4GLTE Speeds may vary

User Rating
5. T-Mobile
99% available in 11378
Connection:
Mobile
T-Mobile
4GLTE Speeds may vary

User Rating

It’s no understatement to say that New York City is saturated in Wi-Fi. Across Manhattan alone, the vast majority of New Yorkers have at least three internet providers to choose from, and the rest of the five boroughs are also outfitted with multiple cable, fiber, and 5G home internet services. Spectrum is the most widely-available internet provider in the city, and its cable internet plans give you tons of speed and unlimited data at a reasonable price. But you can also find fiber-optic internet across wide swathes of the city, especially in Manhattan and Brooklyn. Though not available everywhere, Verizon’s Fios fiber packages get you the best internet you could ask for, with symmetrical speeds making remote work, streaming, and online gaming a breeze. 

College students and lower-income households can find some great internet options at a low price. Astound Broadband powered by RCN has a large cable-internet footprint in the city, and it frequently offers generous deals and discounts to go with its budget-friendly plans. There’s also T-Mobile 5G Home Internet and Verizon 5G Home Internet—cutting-edge internet plans that come at cheap, flat rates and work great for small to mid-sized households. And of course, there are several local and regional internet providers that offer fast fiber speeds and excellent customer service.

Best internet providers in New York City

The best internet providers in New York City are Verizon, Spectrum, and Astound Broadband powered by RCN.

  • Hands down, you can’t beat Verizon . Available across parts of Manhattan, Brooklyn, and other areas in the outer boroughs, Verizon’s Fios service delivers one of the fastest internet connections in the United States. The slowest plans start at 300 Mbps, which is still a great speed for small households, and Verizon’s reasonable prices and extra perks (including unlimited data, no equipment fees, and regular promos) make its deals that much sweeter.
  • Link not provided is a cable internet provider, meaning it can’t deliver the impressive, symmetrical speeds of a fiber provider like Verizon or Optimum. But Spectrum is still an excellent pick if you need a fast and reliable connection for a decent price. The provider’s cable plans reach speeds up to 1,000 Mbps, and prices start at around $50 per month. Even better, Spectrum has no data caps or annual contracts, so you get a straight deal and can cancel any time without paying extra fees.
  • If you’re looking for a plan that costs you under $50 a month, try out Astound Broadband powered by RCN . Astound Broadband’s baseline plan delivers speeds of up to 600 Mbps (meaning: ridiculously fast) and only costs $34.99 a month. Astound Broadband plans have no data caps and no contracts, and the provider routinely offers an array of promotions to benefit new customers. Before you sign up, consult our Best Internet Deals page to get coupon codes for waiving installation costs and other benefits.
  • Verizon 5G Home Internet and T-Mobile 5G Home Internet both hook you up with solid service at a budget price. Verizon and T-Mobile have both rolled out their respective 5G internet plans across parts of Manhattan and other boroughs, and while these budding wireless services aren’t quite as foolproof as cable or fiber internet, they’re still well worth considering. Whichever provider you go with, you get internet at a flat monthly rate, with no extra fees for installation or equipment. You get unlimited data and you don’t have to sign an annual contract, so you can cancel any time.

What is the fastest internet provider in New York City?

Optimum is the fastest internet provider in New York City. Its fiber internet plans offer download speeds up to 5,000 Mbps. Optimum’s fiber internet plans aren’t as easy to find as its cable plans, which reach up to 940 Mbps.

Verizon is the second fastest internet provider available in New York City. Its fiber-optic internet plans offer download speeds up to 2,048 Mbps, although it’s more common to find Verizon Fios plans with 940 Mbps downloads and 880 Mbps uploads. Its fiber network is incredibly reliable, and its plans can deliver symmetrical upload and download speeds—which isn’t possible with cable providers.

Spectrum and Astound Broadband also deliver gigabit download speeds. Spectrum’s plans top out at 1,000 Mbps while Astound Broadband hits downloads up to 940 Mbps. These providers aren’t as fast as Verizon on our speed test, but they still deliver excellent service.

Fastest internet providers in NYC

ProviderMax speeds (download/upload)Internet typeView plans
Optimum 8,000 Mbps/8,000 MbpsFiber, cableView Plans
Verizon Home Internet 2,048 Mbps/2,048 MbpsFiberView Plans
Astound Broadband 1,500 Mbps/20 MbpsCableView Plans
Spectrum1,000 Mbps/35 Mbps (wireless speeds may vary)Cable

 

How much internet speed do I need?

5 Mbps

  • Browsing
  • Streaming music
  • Ideal for single user

10 Mbps

  • Streaming HD videos
  • Casual gaming
  • Ideal for 1-2 people

20 Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Streaming multiple shows in HD
  • Simultaneous gaming
  • Ideal for 4+ people

Most households need at least 25 Mbps of download speed and 3 Mbps of upload speed. While most common internet activities can work with fairly slow speeds, your network easily gets bogged down if you have multiple devices using the internet at the same time. That’s especially true if you have multiple people working from home or learning remotely.

If you don’t know what speed you need, you can test your current internet speed to give yourself a reference point and take it from there.

 

Looking for an easy way to test and track your internet speed?

Take our internet speed test or download our free speed test app to test your speed from anywhere.

Download our free, easy-to-use speed test app for quick and reliable results.

What is the cheapest internet provider in New York City?

Astound Broadband is the cheapest internet provider in New York City. Astound Broadband offers a plan for just $20.00 a month and Optimum offers one for just $10 more—both awesome deals considering the speeds you get on either plan.

Verizon 5G Home Internet and T-Mobile 5G Home Internet are two other great options for cheap internet in the city. While both providers technically charge more (literally by a penny) than Verizon Fios and Spectrum on baseline plans, you end up getting a much better deal because you don’t have to worry about extra fees for installation or equipment. You also get unlimited data and lots of promotions and deals.

But if you prefer fiber or cable, no worries, because Verizon Fios and Spectrum also have solid fiber-optic and cable plans at cheap prices. We recommend going for Verizon if either has fiber internet in your area, but all these providers can get you reliable performance even on the cheapest internet plans.

Optimum also has cheap prices, but Optimum imposes price hikes on all of its plans after a year of service. So while you’re getting a great discount upfront, you end up paying more in the long run.

Cheapest internet plans in New York City

PlanPriceSpeedView plans
Astound Broadband 300 Mbps Internet$25.00/mo.300 MbpsView Plans
Optimum Fiber Internet 300$35.00/mo.*300 MbpsView Plans
Verizon Fios Internet 300/300$49.99/mo.300 MbpsView Plans
Spectrum Internet®$49.99/mo. for 12 mos.§Up to 300 Mbps (wireless speeds may vary)
Verizon 5G Home Internet$50.00/mo.; $25.00/mo.** with 5G Get More, 5G Play More, or 5G Do MoreUp to 300 MbpsView Plans
T-Mobile 5G Home Internet$50.00/mo.††33–182 MbpsView Plans
Starry Select$30.00/mo.#Up to 100 MbpsView Plans

Free internet opportunities in NYC

Qualifying residents can enroll in Big Apple Connect for either Optimum or Spectrum internet service. New customers at participating NYCHA properties can order through Big Apple Connect services for a free cable plan up to 300 Mbps. Existing customers can have their monthly bill reduced to $0.

HSI badge deals

Internet deals and promotions in New York City

ProviderDealView on provider's site
Verizon Home Internet Get up to a $300 Target gift card and your router rental with Whole-Home Wi-Fi Plus is induced when you sign up for a Verizon plan.Get the Deal
Optimum Enter COZY50 during checkout to get $50 off your first month’s bill when you sign up for new internet service. Offer ends March 31, 2024.
Also, get up to a $300 Best Buy or Home Depot gift card or $300 gift of choice from Snappy
Get the Deal
SpectrumGet a free Unlimited Mobile line for 12 months when you sign up for an internet plan with speeds of 300Mbps or faster.

Get a free mobile line with unlimited talk, text and data and free Advanced WiFi for enhanced network security when you sign up for Spectrum One Stream and get 300Mbps Spectrum Internet®. You can also get a free Xumo Stream Box when you add Spectrum TV®.
Astound Broadband Get a 1-Year Internet Price Lock on 300 Mbps plan and a 2-Year Internet Price Lock on 600, 1000, 1500 Mbps plans.Get the Deal
Cox Communications Get free Panoramic wifi equipment rental for 24 mos with the purchase of any Cox internet plan.Get the Deal
Viasat Get free installation when you sign up for a qualifying home internet plan.Get the Deal
Starry Internet Get a $25 gift card and 1 month of internet service free with code “TRYSTARRY”.Get the Deal

 

What are the fiber internet providers in New York City?

Verizon Home Internet and Optimum are the two major fiber internet providers in New York City. Regional providers Flume Internet and Hotwire Communications also offer fiber internet on select plans.

We always recommend fiber internet as the best type of internet you can get—with fast speeds, a super reliable connection, and symmetrical uploads, you simply can’t beat it.

Fiber internet providers in New York City

NYC internet provider availability map

Click to Activate Interactive Map

Learn more about EarthLink.

Learn more about Verizon Home Internet

Learn more about Astound Broadband

Learn more about Hughesnet

Learn more about Xchange Telecom

Internet provider stores in NYC

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Featured customer reviews from NYC

Spectrum

“I called the hotline concerning our billing statement and I received the BEST costumer service!”

—Katie F.

“Service is excellent, never have had a service interruption unless for power failure over the 4-5 years we have had them.”

—Stephen E.

Optimum

“Optimum provides adequate internet for the home. They are awesome in the amount of hotspots available to subscribers. This is great as to avoid using data.”

—Robyn P.

Spectrum

“Spectrum over-promises, under-performs, and under-delivers.”

—Happy G.

“Internet speeds are frustratingly inconsistent. The variance is between one hundred Mbs and one point zero Mbs. Periods between four PM and eleven PM are particularly problematic.”

—James K.

Optimum

“If I were able to find another internet service provider, I would do so. We are paying for 100mb/second, but only receive intermittent service, usually at 20mb/sec when it actually is available.”

—R.D.

NYC internet FAQ

What is the best internet provider in New York?

Verizon is the best internet provider in New York because it has fast speeds, affordable prices, and reliable fiber connections. 

What is the cheapest internet provider in New York City?

Astound Broadband offers the cheapest cable internet plan in New York City with prices starting under $30 per month.

Starry Internet is a fixed wireless provider with plans starting at $15.00 a month.

You can also apply for low-income internet programs to get discounted service. 

How do you get free internet in New York City?

You can get free internet in New York City if you qualify for the government’s Affordable Connectivity Program and find a plan that lets you reduce your bill to the point that it’s free.

The ACP provides $30 per month toward a household’s internet bill. Recently, 20 major internet providers agreed—as part of a partnership with the Biden Administration—to adjust their speed and pricing tiers to allow for plans that don’t cost qualifying users anything once they’ve implemented the monthly stipend.

To qualify, someone in your household must be enrolled in certain social programs: Lifeline, SNAP, WIC, National School Lunch Program, and others. Or you can qualify based on your income.

How much is Verizon Fios internet only in New York?

You can find Verizon internet packages starting as low as under $49.99 per month. All ISP offers are subject to change, so if you see a package you like, don’t hesitate.

What's the fastest internet provider in New York City?

Optimum, Spectrum, Verizon, and Astound Broadband are the fastest internet providers in New York City because they all offer gigabit internet speeds. Optimum and Verizon have an advantage because both providers use a fiber-optic connection for the fastest plans, which means both have much faster upload speeds than Spectrum.

Customer reviews of internet providers in NYC

Spectrum

Overall:
Service:
Pricing:
Speed:

Juan R | 08-16-2023

Verified User

Unfortunately I don't have that many options living in the New York area when it comes to Internet providers. So i'm very much stuck with Spectrum. Overall their biggest problem is they have so many outages that it becomes a problem with reliability. When I tried calling they didn't seem to know what the outage was, or when it would be done. Rerouting internet to impacted users seems so trivial and like a simple task for a company of that size, but the support team didn't seem to have much answers to how to fix issues. Their solution was a credit of $1 and some change.

Was this review helpful? Yes 15 No 1

Spectrum

Overall:
Service:
Pricing:
Speed:

Kamron S | 08-15-2023

unusable, garbage service and internet

Was this review helpful? Yes 1 No 2

Spectrum

Overall:
Service:
Pricing:
Speed:

RYUICHI S | 05-02-2023

The worst customer service. Charged for the month that I didn't use their service!!!!!! I was moving, so I called the customer support before my last subscription cycle ends. I told the customer support when I was moving out and the service needed to be canceled the last day of the cycle. The customer support said that everything is all set and I hanged up. And I realized a few days after my last subscription cycle ended that I was charged for another new cycle. I called the customer support again and explained everything, but he said that I had to call after I disconnect the devices(router and modem) from the service, otherwise I was going to be charged for good. First, I was not told when I called the customer support first time that I had to call them back again. Second, so then what's the whole point that I spoke with the customer support before the moving. Do they expect their customer calling them while they are having a hassle with their moving? Apparently, they have low rating here with other reviews. I'm now happy with Astound by RCN.

Was this review helpful? Yes 8 No 1
    NY    NYC    11378
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