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Optimum High Speed Internet Reviews

Customer Reviews

Customer Reviews

The Optimum High Speed Internet user ratings are an average of the customer reviews submitted below.

Please feel free to add your own Optimum Online® review.

All user reviews are the opinion of our users and not of Broadband Expert.

Average Ratings
2 Reviews

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:3 star rating3 star rating3 star rating3.5 star rating3.5 star rating
Reliability:3 star rating3 star rating3 star rating3.5 star rating3.5 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.25 star rating3.25 star rating
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Speed:2 star rating2 star rating2 star rating2 star rating2 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:2 star rating2 star rating2.75 star rating2.75 star rating2.75 star rating

Optimum internet

Thursday, July 28th, 2011

Pro: Used to be good

Con: slow speeds

I have been with optimum for years and I used to think they were the best provider, no problems, speeds were great. However recently they are just getting worse, speeds are dropping out (mainly in peak times) sometimes web pages will not even load or open due to the volume of people on the bandwith. Unless they sort the problem out I would go with another provider.

Speed:4 star rating4 star rating4 star rating4 star rating4 star rating
Customer Support:4 star rating4 star rating4 star rating4 star rating4 star rating
Reliability:4 star rating4 star rating4 star rating4 star rating4 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.75 star rating3.75 star rating

Optimum

Thursday, July 14th, 2011

Pro: Reliable service

Con: sometimes slow at peak times

I've had Optimum for about 6 months now and have found the service great. sometimes the speeds drop slightly during peak times, but that is no differnet to other providers i have had in the past. I find the service reliable and the speeds are fine for what I need the internet for. No issues.

Optimum High Speed Internet

Optimum reviews

For many people in the United States trying to choose which provider to go with for their TV, home phone and Internet requirements can be a little tricky. The wide choice of providers that offer these services is good news for consumers who are looking for a great deal, as tougher competition means lower prices. However, it can also make the process of choosing a provider much more difficult. Optimum is one of a wide range of companies that offer TV, home phone and Internet services and offers and range of plans to suit different needs and pockets.

If you are having trouble working out whether Optimum is the right choice for you in terms of finding the right provider and plan then you need to make sure that you do a little research. It is important to bear in mind that with these services you will often need to sign up to a relatively lengthy contract, which means that if you do not make the right choice you will end up being stuck with a service or provider that you are not particularly happy with.

Let Optimum reviews help

There are a number of ways to get around this problem. Of course, if you know someone that is a customer of this provider and has therefore used the plans then you can find out from word of mouth whether this could be the right provider for you. However, if you do not know anyone that has used Optimum then another excellent solution is to look at Optimum reviews. These reviews are submitted by people that have been customers of Optimum and in some cases still are customers. The reviews will therefore often contain details of past and present customers’ experiences with the provider.

Reading these reviews can provide you with a wealth of valuable information, which may include things such as what the customer service levels appear to be like, whether others have found the plans to be value for money, whether the services are reliable and of high quality, etc. These are things that can help to sway your decision and help you to make your mind up more quickly.

Get quick and easy access to reviews online

If you want to get access to Optimum reviews quickly and easily, you can do so online, where you should be able to find a range of reviews from those that have tried and tested the plans and services on offer from this provider. By reading through at least several reviews you will have a better idea of what to expect from this provider and how suitable the services offered are likely to be.

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