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Cox High Speed Internet Reviews

Customer Reviews

Customer Reviews

The Cox High Speed Internet user ratings are an average of the customer reviews submitted below.

Please feel free to add your own Cox High Speed Internet℠ review.

All user reviews are the opinion of our users and not of Broadband Expert.

Average Ratings
4 Reviews

Speed:4 star rating4 star rating4 star rating4 star rating4 star rating
Customer Support:2 star rating2 star rating2.75 star rating2.75 star rating2.75 star rating
Reliability:3 star rating3 star rating3 star rating3.5 star rating3.5 star rating
Value for Money:2 star rating2 star rating2.75 star rating2.75 star rating2.75 star rating

Overall:3 star rating3 star rating3 star rating3.25 star rating3.25 star rating
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Speed:5 star rating5 star rating5 star rating5 star rating5 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:2 star rating2 star rating2 star rating2 star rating2 star rating

Overall:3 star rating3 star rating3 star rating3 star rating3 star rating

Cox Internet

Friday, September 30th, 2011

Pro: Pretty Fast

Con: Lousy Customer Service

Works great when it works. If you ever have a problem you are in trouble. It takes at least 3 days to get a tech to fix it and the phone support is worthless. Call center reps are unfriendly and unhelpful. If i wasnt trapped i'd have someone else!

Speed:2 star rating2 star rating2 star rating2 star rating2 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:1 star rating1 star rating1 star rating1 star rating1 star rating
Value for Money:2 star rating2 star rating2 star rating2 star rating2 star rating

Overall:1 star rating1.75 star rating1.75 star rating1.75 star rating1.75 star rating

Up&down speeds

Monday, September 26th, 2011

Pro: I'M STILL THINKING

Con: UN RELIABLE

A COUPLE OF WEEKS AGO COX WAS O.K. BUT LATELY I CAN SURF O.K. IN THE EARLY MORNINGS & LATE EVENINGS BUT IN BETWEEN I GET TIMED OUT MANY MANY TIMES I CAN'T LOG ON TO MY E-MAIL ONE GUY AT COX SAID THAT THEY WAS DOING UP GRADES AN THAT ALL WOULD BE FIXED BY THAT AFTERNOON, NOT SO .ANOTHER GUY SAID NO UP GRADES WAS BEING DONE ,WHO DO YOU BELIEVE ,A TECH GAVE ME A LIST OF THINGS TO DO TO MY COMPUTER THINKING MY COMPUTER WAS AT FAULT .SO PLEASE TELL ME WHY IT RUNS GOOD IN THE EARLY MORNINGS AND LATE EVENINGS BUT STOPS IN THE AFTERNOON,I GUESS IT IS MORE REFRESHED IN THE MORNINGS ,ANYWAY I AM NO TECH BUT I DO DRIVE THE FREEWAYS ,WHEN THE HIGHWAY IS CROWDED IT MOVES SLOWER AFTER RUSH HOUR IT GOES FASTER ,THIS MAY OR MAY NOT BE THE PROBLEM WITH COX BUT SOMETHING IS WRONG, I PAY MY BILL ON TIME EVERY MONTH I EXPECT TO GET MY MONEYS WORTH. RIGHT NOW THATS NOT HAPPENING

Speed:5 star rating5 star rating5 star rating5 star rating5 star rating
Customer Support:4 star rating4 star rating4 star rating4 star rating4 star rating
Reliability:5 star rating5 star rating5 star rating5 star rating5 star rating
Value for Money:4 star rating4 star rating4 star rating4 star rating4 star rating

Overall:4 star rating4 star rating4 star rating4 star rating4.5 star rating

Cox

Tuesday, August 2nd, 2011

Pro: Reliable

Con: None

I've never had a problem with my Internet service from Cox. Fast speeds, reliable connection and I find the tech support helpful and quick to respond when needed. Internet speeds I recieve are what were advertised.

Speed:4 star rating4 star rating4 star rating4 star rating4 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:5 star rating5 star rating5 star rating5 star rating5 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.75 star rating3.75 star rating

Cox Internet

Friday, July 22nd, 2011

Pro: Internet speeds

Con: customer support

If you don't care much about customer and tech support then you won't have any problems. Internet speeds are great and pretty reliable.

Cox High Speed Internet

Cox reviews

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