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AT&T High Speed Internet Reviews

Customer Reviews

Customer Reviews

The AT&T High Speed Internet user ratings are an average of the customer reviews submitted below.

Please feel free to add your own AT&T High Speed Internet review.

All user reviews are the opinion of our users and not of Broadband Expert.

Average Ratings
9 Reviews

Speed:3 star rating3 star rating3 star rating3.11 star rating3.11 star rating
Customer Support:2 star rating2 star rating2.44 star rating2.44 star rating2.44 star rating
Reliability:2 star rating2 star rating2.78 star rating2.78 star rating2.78 star rating
Value for Money:2 star rating2 star rating2.67 star rating2.67 star rating2.67 star rating

Overall:2 star rating2 star rating2.75 star rating2.75 star rating2.75 star rating
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Speed:2 star rating2 star rating2 star rating2 star rating2 star rating
Customer Support:4 star rating4 star rating4 star rating4 star rating4 star rating
Reliability:1 star rating1 star rating1 star rating1 star rating1 star rating
Value for Money:2 star rating2 star rating2 star rating2 star rating2 star rating

Overall:2 star rating2 star rating2.25 star rating2.25 star rating2.25 star rating

ATT DSL

Tuesday, March 27th, 2012

Pro: Good Customer Service

Con: Slow speed, constant disconnections

The only decent thing about AT&T is that the customer service is decent. Other than that, I would NOT recommend using this ISP. We pay for high speed internet service but half the time, it feels like we are using dial up from all the unpredictable disconnections and the slow speed. The fact that they added a limit to their internet service (like 150 gb per month) does not help. Especially in family who heavily relies on uploading assignments for school and using netflix, and don't even get me started on the amount of times it has cut off when I am trying to turn in homework. If I lived in an area that offered Comcast, I would drop AT&T in a heartbeat. Sucks to only be able to depend on them when they make having their service so nerve-wrecking!

Speed:2 star rating2 star rating2 star rating2 star rating2 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:2 star rating2 star rating2 star rating2 star rating2 star rating

Overall:2 star rating2 star rating2.25 star rating2.25 star rating2.25 star rating

Download speed

Wednesday, September 28th, 2011

Pro: Non

Con: Bad Billing, Rip Off, Slow Internet

When I test the speed here I know I got rip from ATT. Only 5.44 Mbps while they said its 12 Mbps

Speed:5 star rating5 star rating5 star rating5 star rating5 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:4 star rating4 star rating4 star rating4 star rating4 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.5 star rating3.5 star rating

AT&T DSL

Thursday, September 22nd, 2011

Pro: Good Service and Speed

Con: Does not honor agreed price & billing

AT&T wants $43.95 per month for their DSL service however advertises $19.95 for same service. They agreed to bill me $19.95. They have even confirmed that they agreed to $19.95 per month. It took an act of the "President's Office" to get them to honor the price. Then "billing errors" started and they reneged on price. I'll probably be switching to another carrier.

Speed:1 star rating1 star rating1 star rating1 star rating1 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:1 star rating1 star rating1 star rating1 star rating1 star rating
Value for Money:2 star rating2 star rating2 star rating2 star rating2 star rating

Overall:1 star rating1.5 star rating1.5 star rating1.5 star rating1.5 star rating

AT&T

Friday, September 16th, 2011

Pro: cheap!

Con: dropped connections constant!!

hate AT&T! always, every few mins will have a dropped connection then have to restart browser and refresh! really really bad! contract or now, going back to Insight and fast!!!

Speed:2 star rating2 star rating2 star rating2 star rating2 star rating
Customer Support:1 star rating1 star rating1 star rating1 star rating1 star rating
Reliability:2 star rating2 star rating2 star rating2 star rating2 star rating
Value for Money:1 star rating1 star rating1 star rating1 star rating1 star rating

Overall:1 star rating1.5 star rating1.5 star rating1.5 star rating1.5 star rating

DSL

Wednesday, September 14th, 2011

Pro: NON

Con: Bad Billing, Rip Off, Slow Internet

I Pay To Get At Least 15mbps but i only end up getting around 300kbps maximum. I dont Like this internet provider

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3 star rating3 star rating

Worst ISP Ever

Monday, September 12th, 2011

Pro: It is better than AOL... Maybe

Con: Everything else

Constant dropped signal, painfully slow speed for a broadband connection. Nowhere near the claimed up/down speed. Customer support wait times are extensive. Reps try to be helpful, but generally don't know much more other that "reboot your modem". I've been in IT for 10+ years and have dealt with their issues on a professional level and personal. Stay away from all things AT&T.

Speed:5 star rating5 star rating5 star rating5 star rating5 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:4 star rating4 star rating4 star rating4 star rating4 star rating
Value for Money:5 star rating5 star rating5 star rating5 star rating5 star rating

Overall:4 star rating4 star rating4 star rating4 star rating4.25 star rating

att u-verse internet

Saturday, September 10th, 2011

Pro: good

Con: tech's don't have full knowledge on sys

i am sure that U-VERSE is far better than TIME warner cable at irving,tx i used to have very very bad connection with cable..ATT is better than cable in irving,tx

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:2 star rating2 star rating2.75 star rating2.75 star rating2.75 star rating

DSL

Sunday, July 31st, 2011

Pro:

Con:

Have just signed up to at&t dsl and I wish I hadn't. the connection keeps dropping out sometimes for hours at a time and trying to get a decent response from the support team is a joke, I'm trying for an upgrade wish me luck!

Speed:5 star rating5 star rating5 star rating5 star rating5 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:4 star rating4 star rating4 star rating4 star rating4 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.75 star rating3.75 star rating

Uverse

Friday, July 29th, 2011

Pro: Fastest Provider

Con: Bad billing department

When I was looking to change my internet, tv and phone I discovered at&t uverse was available in my area. Is a great service and the fastest internet speeds I've had. However then they told us we would have a bandwith cap on our connection. Not only that but the billing department is a nightmare! When our contract is up I think I will be looking elsewhere.

AT&T High Speed Internet

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